Latest News

CRS Chatbot – CRiS – is launched

CRS are proud to announce we have deployed our very own Chatbot – CRiS – to work alongside our Customer Portal. CRiS acts as a virtual tour guide taking our customers exactly where they need to be:     Whether…
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Subject Access Requests – how do they differ following GDPR?

Current Legislation In section 7 of the Data Protection Act it outlines the right an individual has to see a copy of the information an organisation holds about them; this is commonly referred to as subject access. However; the right…
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Vulnerable Customers

Vulnerability can affect consumers across all financial products and services. This could be due to a number of things. A few common examples are: Ill Health: By 2020 half of the UK population can expect to be diagnosed with cancer…
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Dinosaur Dialler

Are diallers dead? The simple answer to this is no; dialler systems are still useful in the collections industry. However in a more advanced technological world we find ourselves with more communication channels than ever before. Long gone are the…
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